Award Winning Field Marketing Agency since 1990. We have 30 years of experience driving brands and increasing sales instore whilst delivering ROI for our clients

8 George Street
Nottingham
NG1 3BE
(+44) (0) 115 952 7878
reception@logobrand.com

Logobrand App Privacy Policy

Mobile Applications & Highway 42  

Last Updated: 16 February 2021

Logobrand Field Marketing Ltd (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our Mobile Applications and our web management system Highway 42 (highway42.com).   Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our mobile applications or use your login details to access Highway 42.

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  We will alert you about any changes to this policy by email to the email address that you have provided to us. We will request that you review the changes and invite you to consent to our revised policy. You will be offered the opportunity to ask questions about the policy and query aspects of it.    

This Privacy Policy does not apply to the third-party online/mobile store from which you install our Mobile Applications.  We are not responsible for any of the data collected by any such third party. 

Collection of your Information 

We may collect information about you in a variety of ways to enable :

  • You to carry out work for us
  • Us to validate the work that you carry out for us
  • Us to communicate with you in relation to work 
  • Us to administer your employment & payroll

The information we may collect includes:  

Personal Data 

Demographic and other personally identifiable information that you voluntarily give to us when choosing to be registered to be employed by us and participate in work related activity, such as accessing our web management system Highway 42 and submitting your work result details via our mobile Applications. This data includes your: 

  • Name
  • Address
  • Phone number
  • Email Address
  • National Insurance number
  • Bank Details 
  • Gender 
  • Password and similar security information used for authentication 

Time & Place Information 

In order for you to carry out work for us, we require your permission to track date and time and location-based information from your mobile device.   

We will only collect this data while one of our apps is in use, and never at any other time.  

We may use the information to:

  • Help you ensure that you are recording the right results in the right store
  • In some cases to be able to offer you ad-hoc extra work that is near to your location
  • To prove to our clients that we did the work we have reported, when we say we did it, in the event of any dispute
  • To ensure compliance with any relevant legislation such as a working time directive
  • To assist with your personal welfare (Health and Safety) eg in relation to Covid-19

At the start and end of each Visit we record:

  • The current time according to the device
  • The number of seconds since device boot
  • The current geographical location

When you take a photo we record:

  • The current time according to the device
  • The current geographical location 

Mobile Device Access & Data 

In order for you to carry out work for us, we require your permission to access certain information about your mobile device. We need to collect device data in order to deal with technical support issues, crashes, service issues and poor device performance. Our Mobile Applications must have access to the device’s camera and storage.

When you submit results for the work that you have completed we record: 

  • The current time (according to your device)
  • The current time (according to our server)
  • Standard diagnostic information 
    • The “Device Model” which identifies the type of device 
    • Current Network Name according to the Phone (e.g. “T-Mobile Orange”)  
    • Current operating System Version , e.g. IOS 14.4, Android 9.1
    • Our app version
    • Free disk space on your device
    • Free memory on your device

We record nothing about the device when you are not within a Visit carrying out work for us.

Logobrand Owned Devices: The only time we would ever access any personal information (e.g. Location) outside of a Visit is if your device is owned by and  issued to you by Logobrand and you have reported the device as Lost or Stolen. In this case we would activate the ‘Lost Mode’ which allows us to see where the device is and call it.  Lost Mode renders the device unusable and the screen of the device will show that it is in Lost Mode, and how to return it if found. 

Once the device is removed from Lost Mode the screen will identify that we have tracked a location and the user has to dismiss that prompt to reactivate the device.

Use of your Information 

Having accurate information about you permits us to provide you with a smooth, efficient, and customised employment experience.  Specifically, we may use information we hold about you to: 

  • Communicate with you regarding your work and employment 
  • Manage & administer your employment and payroll
  • Monitor & validate your work to ensure that our clients will pay us for it
  • Increase the efficiency and operation of  Highway 42 and our Mobile Applications 
  • Notify you of updates to Highway 42 and our Mobile Applications 
  • Compile anonymous statistical data and analysis for use internally
  • Analyse usage and trends to improve your experience with Highway 42 and our Mobile Applications
  • Perform other business activities as needed
  • Request feedback and contact you about your use of Highway42 and our Mobile Applications 
  • Resolve disputes and troubleshoot problems
  • Assist law enforcement

Push Notifications 

We may request to send you push notifications regarding work or the Mobile Application. 

Disclosure of your information 

We will not share your information with third parties unless strictly necessary for the purpose of you conducting work for us and for us administering your employment. Your information may be disclosed as follows: 

  • Our sister company Conker Group – our data and systems provider 
  • HM Revenues & Customs for the purposes of PAYE Tax & National insurance administration
  • Payroll, accounting and pension administration purposes
  • Our Bank via BACS for payroll purposes 
  • Our logistics partners eg for supplying you with materials & equipment that are required to complete your work.
  • Our clients may see your name and any ‘team’ that you are a member of but no other personal information
  • Our other employees may see your name and any ‘team’ that you are a member of, but no other personal information

Sale or Bankruptcy

If we reorganise or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may request your permission to transfer your information to the successor entity.  If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.  You acknowledge that such transfers may occur and that the transferee’s Privacy Policy may differ to our policy.


By Law or to Protect Rights

If we believe the release of information about you is necessary to detect or prevent crime, respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by law to comply with judicial proceedings, court orders or regulatory proceedings.       

Tracking Technologies : Cookies and Web Beacons

We may use cookies, web beacons and tracking tools to improve your employment experience, and so that we can check that you have seen information of relevance to yourself.

Security of your Information 

We have implemented appropriate technical, organisational and physical security measures designed to protect the security of your personal information.  While we have taken every reasonable step to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  Any information disclosed online is vulnerable to interception and misuse by unauthorised parties.   Please note that no Logobrand or Conker Group employee should ever ask you for your password, and if they do then please report this to the contact person named below.

Options regarding your Information 

You may at any time review or change the information we hold about you by contacting us using the contact information provided below.

If you wish to end your employment with Logobrand, then once the administration or your termination of employment is complete, your details will be removed from our active database and we will not contact you again.  However, some information may need to be retained in order to fulfil our legal obligations eg in respect of government tax inquiries.

Contact 

If you have questions or comments about this Privacy Policy, please contact:

Jackie Carter
Logobrand Field Marketing
8 George Street, 
Nottingham, 
NG1 3BE

01159 527878

jackie.carter@logobrand.com

Copyright 2021 Logobrand Field Marketing Ltd. All rights reserved.