The growing demand for click-and-collect and home delivery is taking its toll on stores

Click-and-collect and home delivery proved to be essential during the coronavirus pandemic, correlating with a surge in online food retail sales. However, on-shelf availability can suffer as stores attempt to fulfil orders.   Keep reading to find out our top tips for managing increased online demand without letting in-store retail execution fall behind. We’ll focus on the importance of on-shelf availability in today’s competitive, omni-channel retail environment.  How retail stores have adapted to the ‘new normal’ by optimising click and collect and home delivery services  From surges in online grocery shopping and concerns about the safety of shoppers and retail staff to managing stock level issues...